Labels:text | screenshot | rectangle | line | display | parallel OCR: OVERALL VENDOR RANKING Hewlett-Packard 4.0 WordPerfect 4.0º Compaq .3.9 Apple $13.5 IBM 13.0 3.0 Company Lotus $3.0 Microsoft 130 Novell 3.0 2 3 5 Score FIGURE 2: Respondents' overall satisfaction with each vendor's technical support, ranked on an unweighted ("one response/one vote" basis). Five is the highest possible score; ! is the lowest.
